Lone Star Labels & Packaging – Terms and Conditions
By submitting a new customer form, requesting a quote, or placing an order with Lone Star Labels & Packaging,
the customer acknowledges and agrees to the following Terms and Conditions.
Artwork and Design Services
Lone Star Labels & Packaging reserves the right to charge $75 per hour for artwork design
or modification services, with a minimum charge of $150. This fee may be waived if a purchase
order is issued for the project.
Revisions to proofs beyond the initial proof may incur additional charges.
All artwork created by Lone Star Labels & Packaging remains the property of Lone Star Labels & Packaging
until full payment has been received.
Proof Approval
All proofs provided by Lone Star Labels & Packaging must be carefully reviewed and approved by the customer
prior to production.
By approving a proof, the customer confirms that all artwork, spelling, colors, layout, dimensions, and
specifications are correct. Lone Star Labels & Packaging is not responsible for errors that appear in
artwork once the proof has been approved.
Production Lead Times
Production lead times begin only after final artwork approval and receipt of a valid purchase order, if applicable.
Expedited orders outside of standard lead times may be subject to an expedite fee of up to $500 or more depending
on production requirements.
Order Quantities and Production Tolerance
All shipments are subject to a ±10% production tolerance of the ordered quantity.
Invoices will reflect the actual quantity produced and shipped within this tolerance.
Pricing and Minimum Order Quantities
Minimum order quantities and pricing are subject to change. Any pricing updates will be communicated in writing
with at least 14 days notice when applicable.
Quotes will not be issued until the new customer form has been completed and approved.
Payment Terms
All orders are subject to credit approval. Standard payment terms are Net 30 days from the invoice date
unless otherwise agreed to in writing.
Balances unpaid after 30 days may incur a finance charge of 1.5% per month (18% annually) or the
maximum allowed by law.
The customer agrees to pay all reasonable collection costs, including attorney fees and legal expenses, incurred by
Lone Star Labels & Packaging in recovering unpaid balances.
Shipping and Risk of Loss
Title to goods and risk of loss transfer to the customer upon shipment from Lone Star Labels & Packaging or its
designated shipping point, unless otherwise agreed in writing.
Color and Print Variation
Due to the nature of printing processes and materials, minor color variations and print differences within normal
industry tolerances may occur. Such variations shall not be considered defects.
Limitation of Liability
Lone Star Labels & Packaging shall not be liable for any incidental, indirect, special, or consequential damages,
including but not limited to lost profits, lost product, product recalls, or business interruption.
Lone Star Labels & Packaging’s total liability for any claim related to goods or services shall not exceed the
total purchase price of the order in question.
Warranty Disclaimer
Lone Star Labels & Packaging warrants only that the products produced will conform to the agreed specifications
at the time of delivery. No other warranties, express or implied, including warranties of merchantability or fitness
for a particular purpose, are provided.
Cancellation
Cancellation of artwork, design work, or production orders after work has begun may result in cancellation fees based
on labor, materials, and production costs incurred up to the time of cancellation.
Governing Law
These Terms and Conditions shall be governed by and interpreted under the laws of the State of Texas, without regard
to its conflict of law provisions.
Acceptance of Terms
By submitting the new customer form, requesting a quote, or placing an order, the customer confirms that they have
read, understood, and agreed to these Terms and Conditions.
